Federal law STILL requires all customers to wear a mask at all times in and on the airport property and failure to comply may result in removal and denial of re-entry. Refusing to wear a mask in or on the airport property is a violation of federal law; individuals may be subject to penalties under federal law.
View the TSA directive HERE
“Failure to wear a mask on airport property and onboard a commercial aircraft is a violation of current Federal Security Directives 1542-21-01 and 1544-21-02. Such violation may result in the issuance of civil penalties.”
AIRPORT HOURS OF OPERATION
The public area of the terminal at the Redmond Municipal Airport (RDM) is open 24 hours a day, 7 days a week. Arriving and departing passengers are welcome to stay in the public areas of the airport to facilitate their travel needs, regardless of the hour.
Although the airport terminal is open 24 hours a day, the businesses that provide services at the airport establish their own hours of operation. Please contact airport businesses directly for information regarding hours of operation.
The paid parking lot is open 24 hours a day, 7 days a week
The TSA Checkpoint opens at 3:45 am daily
All Airline Ticket Counters open at 3:30 am
Counters and Kiosk close 45 minutes prior to departure and you will not be allowed to check a bag or print a boarding pass after this time
Only ADA animals and Police dogs are allowed in the Airport (on a leash)
All other animals (including emotional support animals) must be kept in a kennel/cage in all areas of the Airport.
Click HERE for the Airport code 2.560 – Airport Terminal Animal Provisions.
Click HERE for City of Redmond Service Animals for People with Disabilities policy, GEN100.
Marijuana and certain cannabis-infused products, including some Cannabidiol (CBD) oil, remain illegal under federal law except for products that contain no more than 0.3 percent THC on a dry weight basis or that are approved by FDA. (See the Agriculture Improvement Act of 2018, Pub. L. 115-334.) TSA officers are required to report any suspected violations of law to local, state, or federal authorities.
TSA’s screening procedures are focused on security and are designed to detect potential threats to aviation and passengers. Accordingly, TSA security officers do not search for marijuana or other illegal drugs, but if any illegal substance is discovered during security screening, TSA will refer the matter to a law enforcement officer.
ATM AND CURRENCY EXCHANGE
Foreign currency exchange services are NOT offered at Redmond Municipal Airport
There is one Wells Fargo ATM located (pre-security) in the Main Airport terminal.
FOOD, GIFTS, NEWS & AMENITIES
VENDING MACHINES ARE LOCATED NEAR BAGGAGE CLAIM AND THE BOARDING LOUNGE
AVALON AEROPUB (CURRENTLY OPEN 10 AM TO 6 PM--closed Saturdays)
Avalon Aeropub is a full-service bar and restaurant with quickly available food choices. The Aeropub is located post-security, in the passenger boarding area, on the 2nd-floor Mezzanine Level. Passengers can relax before departure, take in the stunning high desert scenery, and enjoy a convenient meal. The Aeropub serves breakfast, lunch, and dinner including appetizers and food that is fast and satisfying. All ages are welcome to enjoy a snack or a meal. Because the Central Oregon region is a mecca for microbrews, Avalon Aeropub also offers a number of local favorites on tap, as well as Oregon wines by the glass and a full bar for those who are 21 and older.
HOURS OF OPERATION: (CURRENTLY OPEN 10 AM TO 6 PM)
Located Post Security-Please call 541-516-6380. for hours and information
Lunch and Dinner are served from 10 am to 6 pm
(Bagel Sandwiches and Breakfast Burritos--Served all Day)
(Exceptions: Holidays/Delayed flights/Reduced flights)
DANCING RIVER GIFT SHOP
MARKETPLACE & CAFE
Dancing River Marketplace/Cafe has two locations, one pre-security, in the main terminal lobby and the other post-security, in the passenger boarding lounge.
Dancing River provides a wide variety of snacks, organic coffee, soft drinks, reading materials, gifts, and local specialty items.
HOURS OF OPERATION: Open 7 Days a Week
MAIN TERMINAL LOCATION: OPEN!
BOARDING LOUNGE LOCATION: OPEN!
Open 4:00am - Close (after the last flight departs)
(Exceptions: Holidays/Delayed flights/Reduced flights)
CONTACT US AT 541-526-0280
Visit Central Oregon Information Center
(Located next to the rental car counters near baggage claim)
RDM NURSING ROOM
Our new Nursing Room is located on the secure side in the boarding lounge.
Amenities include a rocking chair, changing table, sink, and power outlets, in a private setting.
CHILDREN'S PLAY AREAS
The first children's area is located Pre-Security Screening, near TSA security screening checkpoint and adjacent to the Baggage Claim area. RDM's children's play area features a play structure, a large flat-screen monitor playing family-friendly programming, a Lego table, and a large cushioned seating area for families to wait comfortably.
The second children's area is the RDM Kid-Port sponsored by Summit Medical Group Oregon - BMC. Located Post-Security near the boarding gates. This play area is specifically designed to engage children and families while they wait for their flight departure. Download The Download RDM Kids Coloring Book
RDM/Deschutes Public Library "Flybrary"
“Flybrary” It’s a place where books fly off the shelves and hopefully, others land in their place. Many airports across the country are partnering with local libraries to expand reading opportunities for passengers who often have plenty of time on their hands while waiting for a flight.
November 2017 will mark the beginning of a new partnership between Redmond Municipal Airport and Deschutes Public Library. Passengers will soon find a collection of books for children and adults as well as information about Deschutes Public Library services and programs on both sides of security at RDM.
The Flybrary, a Take a Book – Leave a Book free lending library program, will allow RDM visitors to take books at no charge from the Flybrary bookshelves and encourages participants to leave books for others to enjoy. There is no obligation, fee or registration required.
The RDM “Flybrary” is a fresh spin on the charitable “pay-it-forward” approach being popularized around the world. With no librarian keeping a watchful eye, the only thing holding travelers to the Flybrary’s rules is their word.
The concept is simple. Travelers are encouraged to slide their books on to Flybrary shelves, taking another in its place and tagging it with the Flybrary Book sticker, (writing down where the book has traveled and choosing a new book to enjoy) RDM is hoping that the Flybrary will become a growing collection of literature for all.
The airport will fill the first shelves with new and second-hand acquisitions and hopes that the Flybrary, with help from the Deschutes Public Library partnership, will sustain itself. “Seed” books for the RDM “Flybrary” program will be primarily provided by the Deschutes Public Library. Other books will be provided by The Redmond Airport and RDM partner airline lost and founds.
The Deschutes Public Library partnership will also take advantage of complimentary airport Wi-Fi and the fact that so many people now travel with an e-reader, tablet, smartphone, or another mobile device. Passengers traveling to/from RDM can take advantage of Libby, the new Digital Download app from OverDrive to access millions of ebooks and audiobooks from the Deschutes Public Library (and thousands of other libraries across the country.)
No Library card? Not to Worry, Other public download programs are also available-- and QR codes can be easily scanned to give travelers access to an e-library of more than 15,000 free titles. "Readers can choose from nonfiction, fiction, children's titles, classics, and more.
For more information visit https://www.deschuteslibrary.org/
AIRPORT CONFERENCE ROOM (CURRENTLY CLOSED)
Attention event planners, executives, conference organizers, and anyone needing a state-of-the-art meeting room at the Airport. If you are in need of a one time, regularly recurring, or last-minute meeting space be sure to check our facility.
Event Conference Room Features:
Flat-panel wall-mounted screen for presentations
Wall space to hang large maps or other documents
Counter space with sink
Coffee, hot water, tea, and water with cups
Customizable Conference Table w/ Chairs - seats 24
Standing Capacity - 136
Chairs only - 97
Tables & Chairs Classroom Style - 45
Outside catering is welcome
The rental cost is $100 per hour
To reserve the Event Conference Room call 541-504-3499
Weather conditions may at times affect airport operations. RDM does not usually close during most inclement weather conditions. The RDM terminal building will remain open at all times unless damaged or in case of an emergency.
Flight delays, cancellations, and re-routing decisions are made by the individual airline on a flight-by-flight basis. FAA air traffic controllers may also play a role in an airline's decision-making process. Information on a flight’s status is best found on the airline’s website.
RDM does not accept any responsibility or liability for delays to its services as a result of circumstances beyond its control including (but not limited to) traffic congestion, road accidents, flight delays, security alerts, and severe weather conditions.