TERMINAL INFORMATION
AIRPORT HOURS OF OPERATION
The public area of the terminal at the Redmond Municipal Airport (RDM) is open 24 hours a day, 7 days a week. Arriving and departing passengers are welcome to stay in the public areas of the airport to facilitate their travel needs, regardless of the hour.
Although the airport terminal is open 24 hours a day, the businesses that provide services at the airport establish their own hours of operation. Please contact airport businesses directly for information regarding hours of operation.
The paid parking lot is open 24 hours a day, 7 days a week
The TSA Checkpoint opens at 3:45 am daily
All Airline Ticket Counters open 1 HOUR prior to departure
Only ADA animals and Police dogs are allowed in the Airport (on a leash)
All other animals (including emotional support animals) must be kept in a kennel/cage in all areas of the Airport.
Click HERE for the Airport code 2.560 – Airport Terminal Animal Provisions.
Click HERE for City of Redmond Service Animals for People with Disabilities police, GEN100.
Click Here for City of Redmond FAQ's regarding Marijuana
Marijuana and certain cannabis infused products, including some Cannabidiol (CBD) oil, remain illegal under federal law except for products that contain no more than 0.3 percent THC on a dry weight basis or that are approved by FDA. (See the Agriculture Improvement Act of 2018, Pub. L. 115-334.) TSA officers are required to report any suspected violations of law to local, state or federal authorities.
TSA’s screening procedures are focused on security and are designed to detect potential threats to aviation and passengers. Accordingly, TSA security officers do not search for marijuana or other illegal drugs, but if any illegal substance is discovered during security screening, TSA will refer the matter to a law enforcement officer.
ATM AND CURRENCY EXCHANGE
Foreign currency exchange services are NOT offered at Redmond Municipal Airport
There is one Wells Fargo ATM located (pre-security) in the Main Airport terminal.
FOOD, GIFTS, NEWS & AMENITIES
AVALON AEROPUB
Avalon Aeropub is a full service bar and restaurant with quickly available food choices. The Aeropub is located post security, in the passenger boarding area, on the 2nd floor Mezzanine Level. Passengers can relax before departure, take in the stunning high desert scenery, and enjoy a convenient meal. The Aeropub serves breakfast, lunch, and dinner including appetizers and food that is fast and satisfying. All ages are welcome to enjoy a snack or a meal. Because the Central Oregon region is a mecca for microbrews, Avalon Aeropub also offers a number of local favorites on tap, as well as Oregon wines by the glass and a full bar for those who are 21 and older.
HOURS OF OPERATION:
Located Post Security-Open 7 Days a Week
Avalon Aeropub is NOW OPEN FOR BREAKFAST 5am to 10am!
Featuring Eggs Benedict, French Toast, Egg Scrambles etc...
(Bagel Sandwiches and Breakfast Burritos--Served all Day)
Lunch and Dinner served 10am to half an hour past the last scheduled departure of the day.
(Exceptions: Holidays/Delayed flights/Reduced flights)
CONTACT US AT: 541-516-6380.
DANCING RIVER GIFT SHOP
MARKETPLACE & CAFE
Dancing River Marketplace/Cafe has two locations, one pre-security, in the main terminal lobby and the other post security, in the passenger boarding lounge.
Dancing River provides a wide variety of snacks, organic coffee, soft drinks, reading materials, gifts, and local specialty items.
HOURS OF OPERATION: Open 7 Days a Week
MAIN TERMINAL LOCATION:
Open 4:00am - 6:30pm Daily (except Saturday--Close 2:30pm)
BOARDING LOUNGE LOCATION:
Open 4:00am - Close (after the last flight departs)
(Exceptions: Holidays/Delayed flights/Reduced flights)
CONTACT US AT: 541-526-0280
Weather conditions may at times affect airport operations. RDM does not usually close during most inclement weather conditions. The RDM terminal building will remain open at all times unless damaged or in case of an emergency.
Flight delays, cancellations and re-routing decisions are made by the individual airline on a flight-by-flight basis. FAA air traffic controllers may also play a role in an airlines decision-making process. Information on a flight’s status is best found on the airline’s website.
RDM does not accept any responsibility or liability for delays to its services as a result of circumstances beyond its control including (but not limited to) traffic congestion, road accidents, flight delays, security alerts, and severe weather conditions.
CHILDREN'S PLAY AREAS
The first children's area is located Pre-Security Screening, near TSA security screening checkpoint and adjacent to the Baggage Claim area. RDM's children's play area features a play structure, large flat screen monitor playing family friendly programming, a Lego Table, and a large cushioned seating area for families to wait comfortably.
The second children's area, and RDM'S newest addition, is the RDM Kid-Port sponsored by Summit Medical Group Oregon - BMC. Located Post-Security near the boarding gates. This play area is specifically designed to engage children and families while they wait for their flight departure. Download The Download RDM Kids Coloring Book
RDM/Deschutes Public Library "Flybrary"
“Flybrary” It’s a place where books fly off the shelves and hopefully, others land in their place. Many airports across the country are partnering with local libraries to expand reading opportunities for passengers who often have plenty of time on their hands while waiting for a flight.
November 2017 will mark the beginning of a new partnership between Redmond Municipal Airport and Deschutes Public Library. Passengers will soon find a collection of books for children and adults as well as information about Deschutes Public Library services and programs on both sides of security at RDM.
The Flybrary, a Take a Book – Leave a Book free lending library program, will allow RDM visitors to take books at no charge from the Flybrary bookshelves and encourages participants to leave books for others to enjoy. There is no obligation, fee or registration required.
The RDM “Flybrary” is a fresh spin on the charitable “pay-it-forward” approach being popularized around the world. With no librarian keeping a watchful eye, the only thing holding travelers to the Flybrary’s rules is their word.
The concept is simple. Travelers are encouraged to slide their books on to Flybrary shelves, taking another in its place and tagging it with the Flybrary Book sticker, (writing down where the book has travelled and choosing a new book to enjoy) RDM is hoping that the Flybrary will become a growing collection of literature for all.
The airport will fill the first shelves with new and second-hand acquisitions and hopes that the Flybrary, with help from the Deschutes Public Library partnership, will sustain itself. “Seed” books for the RDM “Flybrary” program will be primarily provided by the Deschutes Public Library. Other books will be provided by The Redmond Airport and RDM partner airline lost and founds.
The Deschutes Public Library partnership will also take advantage of complimentary airport Wi-Fi and the fact that so many people now travel with an e-reader, tablet, smartphone or other mobile device. Passengers traveling to/from RDM can take advantage of Libby, the new Digital Download app from OverDrive to access millions of ebooks and audiobooks from the Deschutes Public Library (and thousands of other libraries across the country.)
No Library card? Not to Worry, Other public download programs are also available-- and QR codes can be easily scanned to give travelers access to an e-library of more than 15,000 free titles. "Readers can choose from nonfiction, fiction, children's titles, classics and more.
For more information visit https://www.deschuteslibrary.org/
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AIRPORT CONFERENCE ROOM
Attention event planners, executives, conference organizers, and anyone needing a state-of-the-art meeting room at the Airport. If you are in need of a one time, regular recurring, or last minute meeting space be sure to check our facility.
Event Conference Room Features:
Publicly available
Wi-Fi Access
Flat panel wall mounted screen for presentations
Dry erase boards
Wall space to hang large maps or other documents
Counter space with sink
Coffee, hot water, tea, and water with cups
Capacity:
Customizable Conference Table w/ Chairs - seats 24
Standing Capacity - 136
Chairs only - 97
Tables & Chairs Classroom Style - 45
Outside catering is welcome
Parking validation
Rental Cost is $100 per hour
To reserve the Event Conference Room call 541-504-3499
EVENT CHECK-IN BOOTH FOR SPECIAL EVENT OR PROMOTIONAL USE
Located in the baggage claim area, next to the rental car counters is the Event Check-In Booth. This booth is located in a highly visible area, offering a convenient point of contact for arriving passengers and for people that are waiting to pick up arriving passengers. Start your event off right! The booth offers a space perfect for collecting and distributing promotional items, as well as event check-in. Promote your company or product! Use this booth as a way to promote your business - put your banner up, set up a raffle, sample your product, etc.
Promotional / Greeting Booth Features:
Greeting Counter Signage Opportunity
Small Storage
Highly Visible Location
Wi-Fi Access
Parking validation
To reserve this space call 541-504-3499
