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CONTACT INFORMATION

Did someone make a difference in your travel experience?

If any airport employee went above and beyond their call of duty to assist you or anyone you know, you can nominate them for exceptional customer service through our RDM Raves Recognition program. 

RDM Raves RECOGNITION PROGRAM GUIDELINES

Guidelines

  • All airport employees are eligible for nomination.
  • The action(s) performed must be above and beyond the nominee's regular duties.
  • The action(s) must have been performed for RDM's passengers or visitors.
  • Action(s) must be customer service-oriented in nature.
  • Nominations must be submitted by phone or in writing with full details of the action(s) warranting nomination.

Rewards

  • Monthly Raves winner receives:
    • Recognition throughout RDM via Website, Social Media, flyers, etc.
    • Special Awards

The following options are available to submit nominations:

 

For Lost items left in the terminal/parking lot

Please fill out an Online Lost Item Report Form

 

Please contact the airline for missing/delayed baggage or

items left on board. Click HERE for contact information

 

For Items left at the RDM TSA Security Checkpoint

Please contact the TSA at 541-923-1659 and leave a message

 

FOR FLIGHT QUESTIONS, RESERVATIONS, AND BAGGAGE INFORMATION PLEASE CONTACT YOUR AIRLINE  
Alaska Airlines (800) 252-7522 
Aha Airlines (775) 439-0888
American Airlines (800) 433-7300
Avelo Airlines (346) 616-9500
Delta Airlines (800) 221-1212
United Airlines (800) 241-6522
   

TSA Precheck Information please visit www.identogo.com 

844-321-2124

Transportation Security Administration (TSA) Customer Service www.tsa.gov

866-289-9673

Parking Information and Rates

541-548-7039

Parking Citation Appeals

rdm@flyrdm.com

Click HERE for Local Weather Conditions and Forecast

 

FAA Noise Complaint Hotline

503- 615-3200

To Report an Aircraft-Related Accident/Incident

(800) 992-7433

   

Airport Administration Office

rdm@flyrdm.com

Zachary Bass, Airport Director, Media Relations

541-504-3499

Leif Anderson, Contracts and Properties Manager

541-504-3082

Nicolle Myrick, Properties Specialist

541-504-3077

Airport Fax:

541-548-0591

E-Mail Contact: 

rdm@flyrdm.com

 

OPERATIONS & MAINTENANCE

Ben Wolfe, Operations Manager         

541-504-3492

Mike Wilcox, Operations Supervisor

541-504-3494

Fernando Gonzales, Facilities Manager

541-504-3496

Operations Fax:

541-504-1922

 

SECURITY & BADGING

Ground Transportation/Vehicle For Hire Badging

 541-504-3499

Jayde Davis, Airport Security Manager /Airport Security Coordinator

541-504-3090

Security E-mail:

rdmid@flyrdm.com

Security Fax:

541-548-0591

 

 

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