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Did someone make a difference in your travel experience?

If any airport employee went above and beyond their call of duty to assist you or anyone you know, you can nominate them for exceptional customer service through our RDM Raves Recognition program. 

RDM Raves RECOGNITION PROGRAM GUIDELINES

Guidelines

• All airport employees are eligible for nomination.
• The action(s) performed must be above and beyond the nominee's regular duties.
• The action(s) must have been performed for RDM's passengers or visitors.
• Action(s) must be customer service-oriented in nature.
• Nominations must be submitted by phone or in writing with full details of the action(s) warranting nomination.

Rewards

• Monthly Raves winner receives:
  • Recognition throughout RDM via Website, Social Media, flyers, etc.
  • Special Awards

The following options are available to submit nominations:

• Email 
• Fill out the Employee Recognition Form

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